Once you send an order request, and the designer confirms they can deliver, you will receive a confirmation email in your inbox. Click on the link to complete the purchase with your credit card.
Step 1: Look for the confirmation email
(To view how to get started with adding products to your cart, check out the Buyer Quick Start Guide)
Step 2: Follow the Link
STEP 3: Login with your Password
Login with the creds from the Merchant Account email sent to you. Search "Your SKUE Merchant Account" in your email for the first time you log in. Add the email and password. You can change this password in the settings.
Trouble Remembering Passwords? No Problem
With so many passwords, it's hard to remember them all. We use a secure gateway (used by services like Linkedin, Medium and Microsoft) where you just need to enter the email you signed up with. You'll instantly receive a secure link in an email (valid for 15 minutes ). Click on it and you will be logged in.
STEP 4: View the Order Confirmation from the Designer
The order confirmation may include any note from the designer about the ability to fulfill an order or whether an item requires more lead time etc.
Another Way to View Orders
You can also view your orders when you login by clicking on your profile icon. Then click "Orders".
STEP 5: Pay with your card
You will see a popup to enter your card info (powered by Stripe). No need to add a billing address. Stripe cross checks your card with CVV number. Stripe is PCI compliant and encrypts your card information. SKUE does not store any credit card info.
NOTE: If you have an agreement with the maker that it is OK to pay when shipped, you can defer payment until that time.
Step 6: Track shipping progress
The maker will add a tracking number when shipped. Track your order online and you will be able to see when it will arrive for your customers.
STEP 7: View your order history anytime
Whenever you feel like revisiting the status of your order, or reordering from a maker, or adding more items to a previous order, it's all here in one place.